Order Processing & Shipping
- Orders typically ship within 1-2 business days after payment.
- We use FedEx or USPS for most deliveries. For rush shipping, contact us before placing your order.
- Shipping costs (including handling) are calculated at checkout.
- Free shipping orders will ship via our choice of carrier/method, with no signature required.
- Orders over $700 will ship with signature confirmation required. This is a mandatory policy and cannot be changed.
Shipping Notes
- We may combine small items; large items typically ship separately.
- Tracking (FedEx/UPS) or delivery confirmation (USPS) is included.
- Refused or undeliverable shipments will incur a $20 carrier fee for address changes and must be re-shipped at your expense.
Lost or Stolen Packages
- We are not responsible for lost or stolen packages once marked delivered.
- If you want signature confirmation for lower-value orders, request it before shipping (additional fee applies).
- If a shipment is lost in transit, we will file a claim and send a replacement only after carrier approval.
Returns & Exchanges
Return Instructions
- Return Authorization (RMA) is required. Contact us within 7 days of receiving the product.
- Returns must be in brand new, unused condition with original packaging.
- A 20% restocking fee applies to all returns.
- Shipping costs are non-refundable.
⚠️ No Returns For:
- Installed or damaged items
- Opened electronics (unless defective)
- Special order or custom items
✅ Exchange Eligibility
- Exchanges allowed within 30 days for defective items after professional installation help is attempted.
- Returned items found to be in working condition are subject to $10 handling + return shipping fee.
Damage & Liability
- Inspect packages at delivery. Report shipping damage immediately to the carrier.
- We are not liable for shipping or installation damage.
- Do not install damaged items. Installed products cannot be returned.
Warranty & Legal Terms
- All items sold as-is. Manufacturer warranties apply where available.
- Products are for off-road use only. May void factory warranties.
- Buyers are responsible for local compliance and usage laws.
- We do not cover labor, installation, or repainting costs.
- Warranty voided by physical damage or lack of proof of purchase.
Need Help?
Questions? Email or call us. We’re happy to help—but please read all terms carefully before placing an order.
